Shipping and Delivery Policy
At Luxury Chafing Dish House, we aim to provide you with a seamless shopping experience. Below are the details of our shipping and delivery process:
Customs Delays Disclaimer
If an order is delayed due to customs inspection or clearance procedures, we regret to inform you that we cannot be held responsible for the delay.
Order Processing
Our team processes orders from Monday through Friday, excluding public holidays. Any orders placed on weekends or holidays will be handled on the next business day.
Delivery Estimates
Delivery estimates are clearly displayed on each product page and during checkout to help you plan your purchase.
Standard Shipping Timeline
Standard shipping typically takes between 20 to 25 days. Please note that this timeline is an estimate and may vary depending on your location and other factors.
Express Shipping Option
Express shipping typically takes between 10 to 15 days. For customers who require faster delivery, we offer an express shipping option. To avail of this service, kindly reach out to our customer support team for assistance and additional details.
Shipping Address Requirements
Please ensure your shipping address is a physical location, as we are unable to deliver to P.O. Boxes. Orders must be shipped to a valid, physical address for successful delivery.
Tracking Your Order
Once your order is dispatched, we will send an email with tracking information. Please note that it may take a few days for the tracking details to update in the system, depending on the carrier's processes.
We are committed to delivering your order promptly and ensuring a positive experience. For any further inquiries or assistance, feel free to contact our customer support team.